15 days with receipt in the form of payment given.
All Returns in store or online must be made with in 15 days of receipt. No exceptions.
20% restocking fee for online orders and customer is responsible for shipping back to the store at their own expense.
All Items must be package in original, undamaged contents and box.
Please send all returns to:
All Aboard Trains Depot
457 Federal Road
Brookfield, CT 06804
Shipment Discrepancies Or Damages: Any discrepancies or damages with shipment received must be reported upon receipt. Please call us at 203-797-8386
We reserve the right to ship any packages using a courier of our choice for any reasons.
Any orders made after 3:30 PM eastern standard time, will be shipped the next business day
Address Correction: In the event that a customer has entered the incorrect shipping address, and the delivery of a parcel requires and address correction, the customer is then responsible for any and all fees that are incurred thereafter. Your credit card will be billed the appropriate amount for any necessary address correction deemed by any courier.